The Problem with Manual Ordering
Many automotive paint suppliers still rely on phone calls, emails, and handwritten notes to receive customer orders. This outdated process creates operational bottlenecks — orders get misheard, stock is manually counted, invoices don't match deliveries, and staff waste hours every day on admin that software should handle.
10 Features That Set REFLOW Apart
- 24/7 Customer Ordering Portal — Your customers place orders through their own branded portal any time, day or night. No more phone calls or scribbled notes.
- AI-Powered Invoice Scanning — Upload a supplier invoice and AI reads every line — product codes, quantities, prices. Onboard deliveries in seconds, not hours.
- Smart Reorder Predictions — The system learns what each customer orders and when. Carts are pre-filled on their usual ordering day — friction gone, repeat orders up.
- Imprest Stock Management — Your rep counts what's on the shelf. REFLOW calculates what needs topping up and generates a ready-to-submit order in 30 seconds.
- Proof of Delivery with Digital Signatures — Every delivery requires an on-screen signature. Timestamped proof of delivery attached to every order.
- Automatic Stock Forecasting & Purchase Orders — Tracks sales, predicts when you'll run out, groups by supplier, and creates draft POs with one click.
- 3-Way Invoice Matching — Supplier bills auto-matched against purchase orders and goods receipts. Discrepancies flagged before you pay.
- Customer Behaviour Analytics — Flags when a regular customer's orders drop off or recurring items go missing, so you can act before it's too late.
- Customer-Specific Pricing — Every customer sees their negotiated prices. Per-product overrides or blanket discounts applied automatically.
- ERP & Accounting Integration — Export to Epicor P21, Sage 50, Xero via CSV, JSON, or UBL XML with full VAT breakdowns.
How It Works
- Sign Up — Create your supplier account and configure your business details.
- Add Products — Build your product catalogue with pricing, stock levels, and categories.
- Invite Customers — Send email invitations to your bodyshop customers.
- Go Live — Customers order through your branded portal. You manage everything from one dashboard.
Built for Automotive Paint Distribution
Unlike generic B2B platforms, REFLOW is built for the operational realities of automotive paint distribution — complex product catalogues with clearcoats, tinters, and primers, repeat purchasing patterns, sales rep stock checks, and high-frequency customer ordering. Every feature is tailored to how paint suppliers and motor factors actually work.